All prices on this website are in Canadian dollars unless stated otherwise.
We are ready to refund certain items bought from us within 30 days from the purchase date for the full value minus shipping costs unless stated otherwise. Items should be returned in the same condition and in the original packaging and should be accompanied with copy of invoice. Some items due to their custom nature are not subject for refund. Please contact us for details.
Please inform us as soon as possible if you are not satisfied with a product receieved. We do all we can to satisfy our customers. If we have made a mistake we are ready to take care of it as soon as possible.
We usually use Canada Post services (Lettermail) for samples delivery. For delivery of smaller size orders, Canada Post Expedited Parcel or Express Post services are used. For bigger orders and urgent delivery we use Purolator nad Canpar courier services.
Standard shipping and handling charge is $10 for delivery via Canada Post Expedited Parcel within Ontario and $12 within Canada. Other couriers and options are available. Please contact us for details.
All shipments are packed thoroughly to protect the content while delivery.
All shipments of your orders are completely traceable, you will receive tracking information immediately after your shipment is created.